No visibility
Your manager's update is a line of text with no photos. You cannot tell fine from we have not been out there in months.
For owners who use a property management company
Your property manager says “all good.” We send someone to check.
Stop giving up weekends to drive out and inspect your own rental. TourNTell sends a certified, independent inspector unannounced and delivers photos, condition scores and a prioritized action plan within 24 hours.
Independent inspectorsPhoto-backed reportsDelivered in 24 hours
Independent inspection
40+ timestamped photos
Condition scores and next steps, ready in 24 hours.
What owners should know
Owning property with a manager in between is a trust exercise.
You pay a management company so you do not have to be there. But the only report you get is the one they write about themselves.
Lost weekends
Hours on the road, a walkthrough you are not trained for, and a visit your manager knew about in advance.
Out of state
Remote owners depend completely on their manager's word. Getting on a plane is not a monitoring plan.
Hidden costs
Small issues nobody flagged turn into big invoices. By the time they reach you, they are already structural or already a vacancy.
Switching managers
Without a documented baseline, you cannot prove what the last manager left behind or hold the next one to a standard.
Portfolio sprawl
Different managers use different formats. You cannot compare assets side by side or decide where attention should go.
The missing layer
Your property manager manages. TourNTell verifies.
We don't replace your property management company. We are the independent check on it, so you can keep the manager you have and still know what's happening on the ground.
Independent. We don't collect rent or sell repairs, so we have no reason to shade the truth.
Unannounced. Your PM doesn't know the day. Nothing gets staged.
Standardized. The same 8-section scorecard at every property, so you can compare across your whole portfolio.
Shareable. Export the PDF and send it to your PM with a clear, photo-backed to-do list.
You, the owner
Make decisions from facts, not assurances
hires
reports directly
Property manager
Rent, tenants, repairs
TourNTell
Independent check
self-reports
inspects unannounced
Your property
Exterior, grounds, parking, units, safety
The practical comparison
Three ways to check on your property. Only one gives you your weekend back.
No independent proof
Trust the PM report
No time required, but no real insight either.
- ×They grade their own work
- ×Photo evidence is rare
- ×No consistent scoring
- ×A vague action plan
Hands-on
Drive out yourself
Half a day or more per property, plus travel.
- ×The visit is usually expected
- ×You shoot what you remember
- ×Your notes become the action plan
- ×Does not work out of state
Independent
PM + TourNTell
Your manager manages. TourNTell verifies.
- ✓About 90 seconds to request
- ✓Certified third-party inspector
- ✓20 to 40+ photos by section
- ✓The same scorecard everywhere
How it works
Accountability in 4 simple steps.
You book it. We handle everything else.
Dispatch
Request a call. We assign a certified local inspector to visit unannounced within your chosen window.
You: about 90 seconds
Inspect
A thorough walkthrough with high-resolution photos, noting violations, damage and cleanliness issues.
You: nothing
Report
Scores, photos, urgency ratings and actionable findings on your dashboard, plus an exportable PDF.
Within 24 hours
Stay in control
Schedule recurring inspections, monthly or quarterly, to keep your manager accountable year-round.
Cancel anytime
A complete condition check
8 sections. Every property. Every time.
The same standardized checklist, including the parts of your property your manager is least likely to bring up.
Property presence & first impression
Signage, curb appeal, landscaping, lighting.
Grounds & exterior areas
Trash, drains, fencing, patios, trip hazards, amenities.
Building exterior condition
Siding, roof, paint, mold, wood rot, HVAC units.
Parking & hard surfaces
Potholes, asphalt, sidewalks, curbs, stair safety.
Common areas & amenities
Laundry, clubhouse, fitness center, pool.
Safety & maintenance
Safety postings, equipment storage, maintenance shop.
Management & staff
Greeting, professionalism, property knowledge, tour quality.
Apartment unit interior
Cleanliness, kitchen, bath, flooring, plumbing, smoke detectors.
The cost of not knowing
What “everything's fine” can cost.
Most property issues build quietly when no one independent is looking. Managers rarely escalate them until they are expensive.
The cracked lot that turns into a lawsuit.
$18,000+
The vacancy nobody walked for 3 months.
$2,100/mo
The clogged gutter that became foundation work.
$12,000+
Straightforward pricing
Less than one missed repair. First inspection free.
Use code FIRSTFREE when your inspection is confirmed.
Basic
Core oversight for single properties.
$99 /mo
or $149 one-time
- 4 essential sections
- 20+ high-resolution photos
- Independent property visit
- 24-hour digital report and PDF
Comprehensive
Full 8-section audit for owners and portfolios.
$149 /mo
or $199 one-time
- All 8 inspection sections
- 40+ high-resolution photos
- Independent property visit
- Urgency-rated action plan
- 24-hour digital report and PDF
What clients are saying
Real owners. Real reports. Real eyes on the ground.
“TourNTell completely changed how we manage our portfolio. The unannounced inspections keep our property managers accountable.”
“The reports are thorough and the turnaround is incredible. We get actionable insights within 24 hours of every inspection.”
“Finally, a way to see what's really happening at our properties without scheduling weeks in advance. Game changer.”
Talk with TourNTell
Two minutes to request. 24 hours to the truth.
Tell us who you are and which property you want checked. We handle the rest, and your manager will not know the day.
1. We confirm the property and visit window
2. A certified local inspector visits
3. Your photo-backed report arrives in 24 hours
Request a call
Common questions
What owners ask before their first inspection.
You can keep trusting. Or you can verify.
Request a call today. Within 24 hours of the visit, you will know more about your property than a monthly update can tell you.
Book a Call